Got Questions?

FAQ

Here are some of the most common questions, along with the complete answers.

People have many different motivations for seeking psychological help. Some may be going through a major life transition (unemployment, divorce, new jobs, etc.), or are not handling stressful circumstances well.  Some people need assistance managing a range of other issues such as low self-esteem, depression, anxiety, addictions, relationship problems, spiritual conflicts and creative blocks.   Psychological treatment provides some much needed thought restructuring and help with behavioral skills to get them through these difficult periods.  

We are on most of the major insurance panels including Blue Cross Blue Shield PPO, Cigna, Aetna, United Health Care, First Health/Coventry, Value Options, PHS/Multiplan and Medicare. We do all the billing for you and accept cash, check, Visa, Discover, and MasterCard for payment of copays, co-insurance and deductibles. Payment is always due at the time of the service. We also serve as the out of network providers for any other insurance company if your plan allows for the same. We do provide service on a sliding scale as well.

To determine if you have behavioral health coverage through your insurance carrier, the first thing you should do is call them. Check your coverage carefully and make sure you understand their answers. Some helpful questions you can ask them: What are my mental health benefits? What is the coverage amount per therapy session? How many therapy sessions does my plan cover? How much does my insurance pay for an out-of-network provider? Is approval required from my primary care physician?

We will need a completed New Patient, Insurance and Consent Forms prior to your first appointment. The forms can be found on our website and can be filled online or downloaded that you can email us or bring the printed version at the time of your first appointment.

We have normal business hours plus evening and weekend appointments available through our Contact Us serrvices. We can usually schedule your first appointment within a week and focus upon working with you towards determining the length and duration of your treatment.

It is well established that the long-term solution to psychological and behavioral concerns and the pain they cause cannot be solved solely by medication. Instead of just treating the symptom, behavior therapy addresses the cause of our distress and the thought patterns that curb our progress. You can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness. Working with your physician/psychiatrist you can determine the medical aspect of your treatment, but overall, a combination of medication and behavior therapy is the right course of treatment.

There is a 24 hour cancellation notice for all our services and we expect our patients to be mindful of a professional’s time responding promplty in case they need to change a scheduled session. There is a $100 cancellation fee for late notice and/or no show.

Confidentiality is one of the most important components between a patient and a clinician. Successful treatment outcome requires a high degree of trust with highly sensitive subject matter that is usually not discussed anywhere but the clinician’s office. Every clinician should provide a written copy of their confidential disclosure agreement, and you can expect that what you discuss in session will not be shared with anyone. This is called Informed Consent. Sometimes, however, you may want your clinician to share information or give an update to someone on your healthcare team (your Physician, Naturopath, Attorney), but by law your clinician cannot release this information without obtaining your written permission. However, state law and professional ethics require mental health professionals to maintain confidentiality except for the following situations: Suspected past or present abuse or neglect of children, adults, and elders to the authorities, including Child Protection and law enforcement, based on information provided by the patient or collateral sources. If the clinician has reasons to suspect patient being seriously in danger of harming him/herself or has threated to harm another person.